General

https://www.ersinfo.in/ is a website or a mobile application (collectively, "ERSINFO LLP").

Using the Website/App, users may find and hire home helpers such as cabs & bike ride ,food delivery,hotel booking,and any freelancers like cleaners, electricians, carpenters, and pest control companies ("Providers").

We," "Us," and "Our" refer to the Company in these Terms of Service ("Terms of Use"), while "You," "Your," and "User" refer to anybody accessing or using the website/app or services. Our mobile application ("App"), any changes to the App, our call and SMS-based services, databases, Interactive Voice Response (IVR) services, and any other services and functions that we offer via the Website/App or Your mobile phone.

These Terms of Use, the Facility Management Services Agreement, and Our other policies, including but not limited to the Privacy Policy accessible at http://www.ersinfo.in/privacy (collectively, the "Privacy Policies"), manage Your use of the Website and the Services. Please do not use the Services or the Website/App if You do not agree to these Terms of Use or our Policies.

The Terms of Service Will Be Modified By updating this document, we reserve the right to change our Terms of Use and Policies at any time. Acceptance of such modifications will be implied by your continued use of the Website/App or Services after the publication of any changes. The ability to use the Website/App and its many features. As a condition of Your use of this Website/App and the Services, you must be at least 18 years old and legally skilled in entering into a binding contract under relevant law.

Your Personal Data

Our App allows you to access the Services. Upon signing up for the App, You are asked to supply Us with your details, including Your name, mobile number, and email address. You are also required to choose the Service You need, along with a day and time that works best for You.

This information will compile a list of potential Service Providers and a rough estimate of the costs associated with each one. It's possible to confirm a booking, at which point a Provider will get in touch with you, come to your house, assess the extent of the needed services, and provide you with a final price ("Transaction Fee"). As a further step, you might choose to accept and use any services the Provider offers.

Your cell phone number might also be provided on the Website if You like. At this point, we shall contact You and gather Your User Information as outlined in Clause 4.2 above.

When you provide your personal information, you agree to these terms: that the information you provide is true and accurate; that the mobile phone number you provide is yours and has been legally acquired; that our service providers and we may contact you at that number; and that you will notify us instantly of any unauthorized use of your personal information or any other breach of these Terms of Service.

To that end, you give us permission to: collect, process, and store your User Information, including your computer or device's IP address, IMEI, and MAC address; verify and confirm your User Information directly or via third parties; contact you using your User Information, including for marketing and promotional purposes; and share your User Information with providers who may make use of it. We may use this information for the following purposes:

Payment of Fees

No fees are associated with using the website/app or the services. However, We retain the right to change this Policy at any time and charge for any of the Services. Indian Rupees are accepted as payment for Transaction Fees. Transaction fees may be paid through the Website/App using a third-party payment gateway ("Payment Facility"), which is controlled by the terms and conditions agreed to by You and Your issuing bank when using the Payment Facility. Due to Your use of the Payment Facility on the Website/App, we will not be liable for any losses or damages to You.

Our sole discretion allows Us to set restrictions on the number of transactions or the transaction fee that We accept from You.

The use of the Website/App and its Services.

Use the Website/App and Services for their intended purpose in a legitimate way. You agree to this agreement. Additionally, you agree that you will not attempt to gain unauthorized access to the Website/App or other systems or networks through the use of the following methods: printing, distributing, sharing, downloading, duplicating, or otherwise copying, deleting, varying, or otherwise amending data or User Information that belongs to anyone other than yourself,

The following information is expressly prohibited on the Website/App: any content or other material protected by intellectual property laws, unless You own or control the rights to that or have received all necessary consents; any material that insults, threatens or violates the legal rights of others; is grossly harmful; defamatory; obscene, pornographic, paedophilic; libelous; abusive; stalking; hurts religious or ethnic sentiment; threatens or violates the legal rights of others, or harms minors in any way; is unlawful in any manner whatsoever and is a violation of the First Amendment.

proprietary rights; violates any patent, trademark does not comply with any legislation now in effect; or transmits any material that is highly offensive or threatening in character, deceives or misleads the recipient regarding the origin of such communications impersonates another person; aids in the impersonation it's infected with computer viruses or any other malicious software that may harm a computer's operation in any way;

acts to jeopardize India's national unity and security, harm diplomatic relations with other countries, and/or create incitement to commission a cognizable offense or hinder the investigation of an offense.

surveying, contesting, pyramiding, or sending chain letters; prostitution or escort services by creating profiles or distributing material send or post spam on any other internet service, whether prohibited or not, the messages were sent by You, under Your directive, or by or under the keeping of a related or unrelated 3rd party to any other site hosted on or through the Company's networks; or

Non-Severability and Waiver in Other Cases If a court of skilled jurisdiction finds any term of these Terms of Use illegal, the legality of the other sections of these Terms of Use, which remain in full force and effect, will not be affected. No condition of these Terms of Use can be interpreted as a waiver of any other term

The relationship between the customers and the Company. There is no alliance, collaboration, venture, or connection between the User and the Company when they use the Website or Application. Furthermore, there is no connection between the Providers and the Company or the Contractor and the Company as principal and agent, master and servant, or employer and employee. Dispute Resolution and Applicable Law

Terms of Use are controlled by, interpreted, and construed under Indian law. The courts shall have exclusive jurisdiction over any matters arising from or relating to the Website/App.

Contact Us:

If you have any concerns about our Website or App, don't hesitate to contact us. These guidelines and the Information Technology Act, 2000, mandate that this document be a digital record. There are no physical or digital signatures required to produce this electronic document

Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 mandates that the rules & regulations, Terms of Use, and Privacy Policy for access to or use of this Website/App be published in compliance with this document